STEP 1. UNZIP THE RQ SOFTWARE
Unzip the RQ ZIP file you downloaded and you will have 2 files rq-sssp-client.exe and rq-sssp-client.conf
STEP 2. VERIFY YOUR FILE EXTENSIONS ARE VISIBLE
In order to edit and properly save your rq-sssp-client.conf it is important that you are able to view file extensions on your computer.
Open up Windows Explorer click on Tools > Folder Options > View
If the box which says "Hide extensions for known file types" is CHECKED then click on it to UNCHECK It and then click on apply and then where it says Folder views click on Like current folder.
STEP 3. VERIFY COM PORT # and SETTINGS
A. VERIFY COM PORT #
To check your COM PORT go to CONTROL PANEL > SYSTEM > DEVICE MANAGER > [+] PORTS click on [+] you will see COM (port#) If you are using a USB to SERIAL ADAPTER you will see "Prolific* USB-to-Serial Com Port (COM#)" If the port# shown is other than the number "1" it will have to be edited into the rq-sssp-client.conf file.
* The name of the chipset used in the USB to SERIAL ADAPTER is usually here.
If your COM port is NOT in device manager and your PC has a DB9 RS232 connector then you must REBOOT your computer, open up your BIOS and ENABLE your com port. If using a USB to SERIAL ADAPTER and do NOT see "* USB-to-Serial Com Port (COM#)" the driver for your adapter has not been properly installed on your PC and must be installed or reinstalled or it will not work.
B. VERIFY PORT SETTINGS
RIGHT click COM (port#) > properties > port settings and they should be 115200 8 none 1 none if not use the drop down menu and change them to those values.
STEP 4. EDIT THE RQ-SSSP-CLIENT.CONF FILE
I recommend that you use NOTEPAD to edit the rq-sssp-client.conf file. Other text editors will work but the instructions contained in the guide are specifically for NOTEPAD.
The following info must be edited into your rq-sssp-client.conf file.
1. COM PORT # if it is other than "1"
2. ACCESS CODE Your 12 - 14 digitAccess Code.
3. SERVER NUMBER As of 3/22/13 #.iksnumbers.info HAS BEEN ENTERED INTO THE CONF FILE. You will need to replace the # of #.iksnumbers.info with your correct server number. See the port/server status window on the home page to match your port number to the correct server number. If using an older rq*.conf file replace the server info with #.iksnumbers.info (replace # with your correct server number).
4. PORT # you received with your access code.
Editing these items, the COM PORT, YOUR ACCESS CODE, SERVER NUMBER and the PORT ADDRESS into your rq-sssp-client.conf file are explained in detail below. You should NOT make any other changes to the rq-sssp-client.conf file at this time.
NOTE: When editing the card_server_url_1=newcamd: line (the last line of the rq-sssp-client.conf file) be careful to NOT remove any of the special characters that exist between the various fields such as _ = . : @ / if you do so or add in a single space anywhere in this line IT WILL NOT WORK.
Open NOTEPAD and MAXIMIZE the WINDOW
Go to MENU > FILE > OPEN and you get the open dialogue box. In the "Files of type" drop down menu select All Files (See Figure A) or you will not see the rq-sssp-client.conf file as notepad defaults to show only files with the .txt extension.
In NOTEPAD with your WINDOW MAXIMIZED EDIT THE FOLLOWING:
A. YOUR COM PORT
If Device Manager verified your PC COM PORT AS COM "1" you may skip this step. If you com port number was other than "1" scroll down to the line that says:
serial_port=COM1 (change the "1" to # shown in device manager)
B. EDIT THE card_server_url_1=newcamd: line (last line in the conf file)
NOTE: When editing the card_server_url_1=newcamd: line (the last line of the rq-sssp-client.conf file) be careful to NOT remove any of the special characters that exist between the various fields such as _ = . : @ / if you do so or add in a single space anywhere in this line IT WILL NOT WORK - THIS LINE MUST BE 100% CORRECT OR YOU WILL NOT CONNECT TO THE SERVER!
1. Enter your IKSNUMBERS ACCESS CODE.
Enter your ACCESS CODE into the card_server_url_1 line which is the last line of this file. Replace where it twice says YOURACCESSCODE with your 12 - 14 digit access code. Make sure you do not inadvertantly remove the : that seperate the two access codes.
2. ENTER THE CORRECT SERVER #
Replace the # of #.iksnumbers.info (To obtain correct server number go to the server/port status window and match your assigned port to correct server number)
3. ENTER YOUR PORT #
Edit the port number by replacing the ##### with the 5 digit port # that you received with your access code.
NOTE: The port number and server you were initially assigned are subject to change. Should your service be interupted the first step you should do is check the announcement forum at this site to see if there are new port or server assignments. If this occurs simply re-edit your conference file with the latest server/port info and save as instructed below.
C. VERIFY EDIT
The last line of your .conf file should now look like the example below, except it should now have your actual 12 TO 14 digit access code inserted twice with a : between them the port number you were assigned to replace the #####. The number of the server (#) must be replaced with the server number that matches your port assignment.
The card_server_url line file has NO SPACES between fields and when you open it in NOTEPAD (window maximized) it should be on ONE LINE. If it appear on two lines in these instructions it is due to width limitations on forum posts.
EXAMPLE of card_server_url line:
D. VERIFY EOF (INVISIBLE END OF FILE CHARACTER)
IMPORTANT !! Before you SAVE this file as instructed below, verify the EOF by placing your cursor at the end of the card_server_url line immediately after the 4 now hit the right arrow key on your keyboard and the cursor should drop to next line - if it does not, then with the cursor after the 4 hit the return key once and the cursor will now drop to the next line causing an eof to be entered. The .conf file will not work if this is not included.
STEP 5. SAVING and PLACEMENT OF FILES
Once you have edited this file you need to SAVE it as a .conf file. It is IMPORTANT that you follow the next instructions EXACTLY as written.
In NOTEPAD go to MENU > File > Save AS and the Save as dialogue box will appear. (See Figure B)
A. Create New Folder for the RQ software
The Save as Dialogue box has 4 drop down menu boxes. The first is at the top and it says "Save in". Use that dropdown menu of "Save in" to select your "C" drive or you may use any partition you wish. Then you should create a NEW FOLDER by clicking on the "create new folder" icon (See Figure B). After clicking on the new folder icon you will then see a folder appear with the words new folder. I named my folder CW but you can call it anything you wish. After you type in the name of the folder hit the enter key twice. Once saves the name and the second opens the folder. You should now see the name of your new folder in the "Save in" box at the top.
B. Save the edited rq-sssp-client.conf file
The next 3 drop down menu boxes are at the bottom of the Save as dialogue box. These 3 boxes should read EXACTLY as shown in Figure B and written below to properly save this file with the correct name and format (configuration file - *.conf)
File name: rq-sssp-client.conf
Save as type: All Files
Click on SAVE and you can now EXIT out of NOTEPAD.
C. File Placement - Placing both files in the same folder
Find the file rq-sssp-client.exe which was included in the zip file you downloaded and copy this file to the new folder that you just saved your edited re-sssp-client.conf file in. Both the rq-sssp-client.conf file and the rq-sssp-client.exe file MUST BE IN THE SAME FOLDER ON YOUR PC
STEP 6. SIMPLIFY STARTING THE PROTOCOL
Each time you shut down your PC you will have to restart the file rq-sssp-client.exe - To simplify this task go to the NEW FOLDER where the file rq-sssp-client.exe is and right click on that file and select create a shortcut. After the shortcut shows up in the folder drag and drop it onto your quick launch bar. Now you can easily start the protocol with a single click of your mouse.
CaID MISMATCH BIN FILES FOR CAPTIVEWORKS
NEW: IF YOU HAVE A CW 800, CW 700, CW 650S, CW 600 S OR P RECEIVER, A NEW BIN FILE HAS BEEN RELEASED THAT FIXES THE CAID MISMATCH FOR THESE CAPTIVEWORKS RECEIVERS. YOU CAN DOWNLOAD THE BIN FILE FROM HERE:
STEP 7. SETTING UP YOUR CAPTIVEWORKS AND CONNECTING TO IKSNUMBERS
STEP 8. MANUAL FIX FOR THE CAID MISMATCH
Manually fixing the CAID mismatch The following manual method also works to fix the CaID mismatch on Captiveworks.
A. Set you Captiveworks to an active channel you wish to watch and start the rq software by clicking on the shortcut for the rq-sssp-client.exe file in your quick launch bar. Next use your Captiveworks remote to do the following:
Your channel should come in within 1 minute. Unfortunately at the moment you will have to do this everytime you change channels, however hitting pageup, downarrow, ok and exit really only takes a few seconds.
LAST STEP Enjoy your CAPTIVEWORKS Receiver which once again is providing you entertainment via this IKS provider.
Attachments: RQ_v1_04-CAPTIVEWORKS_REV_03-22-13.zip CAID-fix-CW650s.rar CW600P2.34_2009_06_07.bin.uc.rar CW600S_V2.31_2012_04_14_CAID_FIX.zip CW700_V2.66.zip CW800_V2.66.zip
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